6. Built for Global Enterprises
When it comes to Identity and Access Management as a Service (IDaaS), enterprises and government organizations should look at young start-ups with a healthy dose of skepticism. Whether your corporate identity is in the cloud, on-premises, or a hybrid of both, you want assurance that you can trust the provider as a stable, long-term partner. As key metrics, you should look for a company that has been around for at least 10 years, has an established base of customers among major enterprises, such as the Fortune 50 and is proven to support global
enterprises and major government entities.
You should also look for other signs of an enterprise-class provider, such as a worldwide network of redundant and secure datacenters. This is particularly important when doing business in places such as some European countries that have tough and unique privacy laws. Also look for global capabilities, such as localization into major languages and 24×7 global support. Finally, an enterprise-class partner should provide only solutions that comply with SSAE 16 SOC 2, TRUSTe, and EU Safe Harbor.